1. I need help with the submission of my APPLICATION. Who can assist me?
Among the obligations undertaken by PARTICIPATING TRADERS, as a prerequisite for their participation in the Grant Scheme, is to adequately be informed about the provisions of the Grant Scheme and to appropriately inform and guide interested Applicants and, in addition, where necessary, to provide support to Applicants for the electronic submission of their APPLICATION.
2. Who can submit an APPLICATION for CATEGORY Β2?
Natural Persons intending to invest in the installation of roof thermal insulation in their residence according to the Scheme's provisions are eligible to apply. For CATEGORY B2 of the Grant Scheme, the Applicant is NOT required to be the owner of the house or have the electricity bill issued in his/her name. Each beneficiary can submit only one application.
Applications for CATEGORY B2 are submitted by "vulnerable households," meaning residences used as the primary and permanent residence by a "vulnerable electricity consumer".
3. Where can I find a Class A Energy Auditor or a Qualified Expert to fill in the Calculation Sheet of the average coefficient of thermal transmittance (U)?
You can access the Registry of Energy Auditors and Qualified Experts through the website of the Energy Service.
4. Can I start the implementation of the investment and then submit an APPLICATION?
NO. For CATEGORY B2 the APPLICATION must be submitted BEFORE the start of the investment implementation works/procedures.
For CATEGORY B2, commencing the investment implementation before the issuance of PRE APPROVAL status constitutes a grounds for immediate rejection of the APPLICATION.
5. The Invoices are not issued in my name. What can I do?
The name on the invoices must be the same as the name of the applicant (without mention of any other name). If the invoices are issued in a different name from that of the applicant or if, any other name is stated together with the applicant's name, a relevant certificate/declaration must be submitted, completed by both the person to whom the invoices were issued and the applicant
6. I don't have a bank account in my name. Can the grant for my application be deposited into a relative's account?
No. The grant can only be deposited in a bank account which the applicant must be a beneficiary or co-beneficiary.
7. Can I receive a grant for a house that I am renting?
Yes, as long as the residence is rented from one natural person to another. If the residence is rented from a legal entity (e.g. a company), it is not eligible for the grant. According to the provisions of the Scheme, "residences must not be rented from a legal entity and must not be used for economic activities for a period of at least five (5) years from the date of submission of the application".
8. Can I receive a grant for an investment in my shop/auxiliary building?
No. The property where the investment will take place must be legally used as a residence, and the electricity bill of the property must show a Residential Tariff. Installations in properties that are not legally used as residences (e.g., auxiliary spaces/shops/businesses) are not subsidized.
9. Can I receive a grant for both my residence and my vacation home?
Both the primary residence and the vacation home are eligible for the grant, provided that they are legally established residences and the electricity bill of the property shows a Residential Tariff. However, note that only one APPLICATION can be submitted per beneficiary.
10. Why are new residences not subsidized?
Grant Schemes should be treated as incentives for implementing specific investments (which might not otherwise be realized) and not as allowances or gifts. Therefore, investments for which there is a legal obligation to be implemented cannot be subsidized.
Since 2007, the implementation of energy saving investments in new homes (including roof insulation) is mandatory by law. Therefore, the Grant Scheme provides that only existing dwellings, where the application for a building permit or planning permission for the dwelling was submitted before 21.12.2007, are eligible for the installation of roof insulation.
11. During the submission of the APPLICATION, I forgot to attach some documents or attached the wrong ones. What can I do?
After the final submission of the application, any modification or submission of additional documents is not accepted. If these documents are necessary for the evaluation of the application, they will be requested by the evaluator during the assessment of the application.